Report A Water Leak

Before you report a water leak you need to consider who’s responsibility the leak is.

A water leak inside the property boundary is the sole responsibility of the property owner which could be you, your landlord or local housing association.

If the water leak is outside of the boundary of the property then it will be the responsibility of the local water board.

Here at ADI Leak Detection we are a specialist water leak detection company who can check for a water leak on your property.

Illustration for water meter leak responsibility

What If The Mains Water Leak Is On Private Property?

If the leak on the water supply pipe is inside your boundary then it will be responsible for the cost of:

  • The water that has escaped
  • The cost of detecting the leak
  • The cost of repairing the leak or replacing the water main
  • The cost of making good to your driveway or any other damage caused in accessing and repairing the leak

The cost of a mains water leak on private property leak can quickly escalate, with the most expensive part of the process usually being the remedial works to your driveway or landscaping!

We are Here To Help With Water Mains Problems On Private Property

Water Mains Leak Detection

If you suspect you have a water mains leak on your property then we are here to help.

Our water mains leak detection specialists are fully equipped with a wide range of specialists underground leak detection equipment.

We are able to pinpoint the exact location of a water mains leak and carry out the nessesary repairs for you.

ADI Water Mains Leak Detection Services
ADI Water Mains Replacement Services

Water Mains Replacement

We have invested in the latest Horizontal Directional Drilling technology to go alonside our moling technology. 

This equipment along with our years of expertise means we are able to provide a market leading service for replacing or laying a new water supply pipe.

We the experts to replace or install new water main supply pipes

Water Mains Repairs

Our water mains teams carry out water main repairs services throughout UK.

Repairs are an additional charge to the water mains leak detection cost and include re-testing of pipework for any further leaks.

The retesting of the pipework gives you complete peace of mind that the leak has been successfully repaired by our leak detection engineer.

ADI Water Mains Repair Services

Reporting Water Mains Leaks Outside Of Your Property Boundary

(formerly Three Valleys, Tendring Hundred, Folkestone& Dover, Veolia Central, Veolia East, Veolia Southeast)

Head Office
Tamblin Way
Hertfordshire AL10 9EZ
Phone: 01707268111
Fax: 01707277333

Affinity Water (East region)
Mill Hill
Essex CO11 2AZ
General and Billing Enquiries 0845 1489288
Payment Helpline 0845 1482911
Emergency?? 0845 1489299
Fax: 01206399210

Affinity Water (Southeast region)
Head Office Address:
Cherry Garden Lane
Kent CT19 4QB
Phone: 01303 298 800
Fax: 01303276712

Albion Water Ltd
Head Office Address:
Harpenden Hall
Southdown Road
Phone: 01582 767720

Anglian Water Services Ltd
Head Office Address:
Lancaster House
Lancaster Way
Ermine Business Park
PE29 6YJ
Phone: 01480 323 000
Fax: 01480 323 115

Bristol Water plc
Head Office Address:
PO Box 218
Bridgwater Road
Bristol BS99 7AU
Phone: 0117 966 5881
Fax: 0117 963 4576

90 Fulbourn Road
Cambridge, CB1 9JN
Phone: 0 1223 706050
Fax: 01223 214 052

Dee Valley Water plc
Head Office Address:
Wrexham Road
North Wales LL14 4EH
Phone: 01978 846 946
Fax: 01978 846 888

DwrCymruCyfyngedig (Welsh Water)
Head Office Address:
Pentwyn Road
Mid Glamorgan CF46 6LY
Phone: 01443 452 300
Fax: 01443 452 323

Independent Water Networks Ltd
Head Office Address:
Driscoll 2
Ellen Street
Cardiff, CF10 4BP
Phone: 02920 028 711

Leep Water Networks Limited
The Greenhouse
101-110 Broadway
M50 2EQ
Phone: 0345 122 6786

Northumbrian Water Ltd
Head Office Address:
Abbey Road
Pity Me
Durham DH1 5FJ
Phone: 08706 084820
Fax: 0191 384 1920

Portsmouth Water plc
Head Office Address:
PO Box 8
West Street
Hants PO9 1LG
Phone: 023 9249 9888
Fax: 023 9245 3632

Sembcorp Bournemouth Water Ltd (formerly Bournemouth & West Hampshire Water plc)
Head Office Address:
George Jessel House
Francis Avenue
Bournemouth BH11 8NX
Phone: 01202 591 111
Fax: 01202 597 022

Severn Trent Water Ltd
Severn Trent Water
Severn Trent Centre
2 St Johns Street
Phone: 024 7771 5000

SSE Water Ltd
Head Office Address:
55 Vastern Road
Reading RG1 8BU
Phone: 0118 958 0100
Fax: 0118 953 4028

South West Water Ltd
Head Office Address:
Peninsula House
Rydon Lane
Exeter EX2 7HR
Phone: 01392 446 688
Fax: 01392 434 966

South Staffordshire Water plc
Head Office Address:
Green Lane
West Midlands WS2 7PD
Phone: 01922 638 282
Fax: 01922 723 631

Southern Water Services Ltd
Head Office Address:
Southern House
Yeoman Road
Sussex BN13 3NX
Phone: 01903 264 444
Fax: 01903 262 185

South East Water Ltd
Head Office Address:
Rocfort Road
Phone: 0333 000 0001
Fax: 01634 242 764

Sutton & East Surrey Water plc
Head Office Address:
London Road
Surrey RH1 1LJ
Phone: 01737 772 000

Thames Water Utilities Ltd
Head Office Address:
Clearwater Court
Vastern Road
Reading RG1 8DB
Phone: 0800 980 8800
Fax: 01793 424 291

United Utilities Water plc
Head Office Address:
Haweswater House
Lingley Mere Business Park
Lingley Green Avenue
Great Sankey
Warrington WA5 3LP
Phone: See for phone numbers
Fax: 01925 237 073

Veolia Water Projects
Kings Place
90 York Way
Fifth Floor
N1 9AG
General enquiries: 0207 843 8500
Fax: 0207 843 8560

Wessex Water Services Ltd
Head Office Address:
Claverton Down Road
Claverton Down
Bath BA2 7WW
Phone: 01225 526 000
Fax: 01225 528 000

Yorkshire Water Services Ltd
Head Office Address:
Western House
Western Way
Bradford BD6 2LZ
Phone: 01274 691 111
Fax: 01274 604 764

Call ADI Leak Detection If You Have A Water Mains Leak On Private Property

We are proud to be market leaders in the water leak detection industry.

Our leak detection experts are strategically located around England, Scotland & Wales – ensuring we provide the highest level of service to you, no matter where you are located!

Our amazing customer service team await your call and are ready to provide help along with a fixed price quote for water mains leak detection, repairs or for a complete water mains replacement.

Customer Service Team Helping Customers With Water leaks

Adrian Morgan

Adrain Morgan CIPHE RP RHP is the founder & Managing Director of ADI Pro Leak Ltd. Adrian is also the Head Plumbing, Heating & Leak Detection engineer at ADI Leak Detection.

Adrian CIPHE RP RHP is proud to be registered with the Chartered Institute of Plumbing & Heating Engineering, a Registered Plumber and a Registered Heating Professional.