ADI Leak Detection - Winner Of London prestige Awards 2019/20

Today we are super excited to announce that we are the winners of the 2019/2020 London Prestige Awards for Water Leak Detection Company of the year!

This comes as a breath of fresh air after what has been a challenging year so far. Summer is generally a quieter season in the Leak Detection industry – with central heating leak detection inquiries being at their lowest levels during the warmer months of the year, and we are all spending less as a precaution against the uncertainty of how Brexit will affect our country’s economic climate.

We have been working really hard to go the extra mile for each of our customers, to invest in new equipment that will make the Leak Detection process ever more streamlined and efficient, and to encourage our customers to share their positive reviews in order to keep business coming in thick and fast. Even our website got a complete makeover several weeks back!

And what a fantastic reward for all our efforts!

“The Corporate Livewire Prestige Awards celebrates SMEs that have thrived in their highly competitive community and have proven their success during the past 12 months. The London Prestige Awards recognises businesses that provide a personal approach towards their customers to maintain a high-quality level of service and experience.”

Winners are chosen based on 4 different categories:

  1. Products and Services – how they are unique from our competitors, how they can be considered ‘innovative’ and how this information is conveyed on our website.
  2. Service Excellence – in what ways does our team go above and beyond, and how does this impact the overall productivity and reception of our company.
  3. Marketing and Branding – looks for evidence of a successful marketing strategy and originality within our brand.
  4. Employee satisfaction – to what extent to we have a happy working environment, where employees are efficient, passionate and committed to the company.

Comments from our Director, Adrian Morgan:

“Taking into account how the winner was chosen, we are absolutely delighted to have been recognised as excelling in these categories. I am so proud of my team. We aim to be the best in the industry so winning this award makes me feel as though our efforts and our position have been confirmed. I’m well chuffed!”

While we are thrilled with our Win, we will now take it upon ourselves to ensure that we maintain these standards throughout all aspects of our business and the service we provide, from central heating system leak detection, domestic/commercial internal and external water mains leak detection and swimming pool leak detection.

We know there is always room for improvement, and at this very moment we have a team working on a brand new integrated CRM which should have a notable impact on the efficiency and effectiveness on the whole of the admin side of our business. Particularly our report and invoicing system which for many customers is the most important part of our service.  We cannot wait for this to be launched.

The Win will be followed by an official press release later this year, and an advertorial in the London Prestige Awards publication so watch this space!

A final word from our contact, Rocky, at the London Prestige Awards:

“The judges were impressed with the personal service you provide, overall quality of work and consistency of reviews. It really makes you stand out from the crowd and I hope this achievement serves as a springboard for more success!”

We would like to send out a huge “Thank You” to the judges and everyone at London Prestige Awards for recognising our achievements and contributing to the continued success of our company.

ADI Leak Detection - Winner