During a recession most companies that were flat out busy during the boom (because after every boom there’s always a bust) are going to have to work harder for the same level of business. This means that some companies will be willing to flat out lie to you to get paid. With ADI we’ve built our reputation on providing a great service and great customers service at the same time and the fact that we’ve been in business since the 1990s is proof of that. What we’re trying to highlight here are the simple rules/tips that can help you from being badly stung by some cowboy outfit who have no clue what they’re doing.
So how can you be sure you’re dealing with a professional leak detection company?
The first thing to look at is their qualifications. Firstly a central heating leak detection engineer is usually a fully qualified plumber – the two roles kind of go hand-in-hand because finding leaks and then fixing them should be part of the service on offer. That’s not to say that a company who only offer a leak detection services are to be avoided and not trusted but you will need to ask questions about their knowledge, background and experience. Otherwise their “attempts” to trace your leak could mean holes being dug everywhere in your floors, walls, ceiling and even in you garden.
Next look at the type of equipment they’re using or more importantly whether or not they have any equipment with them at all? You should expect a professional leak detection company to have thermal imaging cameras, snake cameras, gas tracing systems and both acoustic gas leak detectors and moisture detectors at the very least. If they don’t, for whatever reason, have this level of technology available to them or at least some of it then they’re probably chancing their arm.