This is probably the most common question that our engineers and staff in general are asked by current and potential customers. ADI do specialize in leak detection first and foremost and it’s something that we put a lot of our business focus on. Too many companies try to be all things to all customers and wind up failing badly at providing expertise in any one facet of their business. That’s why ADI keep our eye only on the leak detection aspect of our business as our primary objective.
Placing this kind of focus on one specific part of your business is what has led ADI to being able to build a loyal and growing customer base. And that’s not to say that we neglect our customer service or our staff training. Not at all. It just means that we’ve spent well over a decade making our leak detection procedures the best in the country so that our customers get the best possible service for those types of problems.
So when we locate the central heating leak on your property we give you the choice of either using your own plumber or having ADI fix the leak instead. Our engineers are fully trained and qualified plumbers, Gas Safe registered gas engineers and trained heating engineers as well as gas leak detection engineers you see. We offer customers this service not to dilute the quality of our leak detection service but to minimize the frustration and confusion that customers might experience dealing with ADI and then a separate plumber.
We know that what customers want the least troublesome path to having their problem completely fixed and that’s why ADI offer a repair service in conjunction with our leak detection service so you get to enjoy the ADI complete solution experience – just like so many other customers before you have.
So the answer is “Yes” ADI definitely can and will repair your leak if you wish us to.